Brace yourselves as we dive into the world of AI chatbots! From Instagram’s rumoured feature with 30 – yes, THIRTY – personalities, to the wild rides and epic fails of AI chatbots in the tech industry. This article is your one-stop-shop for all things chatbot – the good, the bad, and the downright outrageous!
1. “Instagram’s Bot Fiesta: 30 Personalities, 1 App, and a Million Possible Misunderstandings”
So, here we are, folks! Instagram – or should I say, “Meta” (because rebranding solves everything, right?) – is hopping onto the Chatbot Express. A leaked screenshot hints at an AI chatbot feature that lets users choose from a whopping 30 personalities! Because who doesn’t want a digital buddy with multiple personality disorder? The chatbot is set to answer questions, give advice, and help users write messages. Will this feature see the light of day? Only time will tell, but if we learned anything from Zuckerberg’s past statements, he’s got a thing for AI chatbots. Check this story in The Verge​.
2. “Chatbots: A Match Made in Silicon Heaven… Sometimes”
Before we bash Instagram too much, let’s remember that other companies have also tried to add a dash of AI to their social features. Take Snapchat’s “My AI” chatbot, powered by yours truly, OpenAI’s ChatGPT, or Microsoft’s Bing chatbot with its ‘delightful’ strange conversational patterns. Not to forget our favorite fictional characters brought to life by Character.ai​​.
On the brighter side of chatbot implementations, we have the ‘chef-bot’ Freddy from HelloFresh, who not only suggests recipes but also brought down response time by a substantial 76%. Check this story on AIMultiple​​. Then there’s our buddy from India, who teamed up with Haptik during the Covid-19 pandemic, addressing millions of queries and probably saving a few hair strands from being pulled out in frustration​. Here, another good list of successful chatbot implementations (or so they say…)
3. “Chatbots Gone Rogue: When AI Becomes TMI”
But alas, every rose has its thorns. Some chatbots have seen the dark side of the moon – like Snapchat’s “My AI” bot which got a bit too ‘friendly’ with its advice-giving, encouraging disturbing actions among users. And who can forget Microsoft’s Tay, the bot that made us question whether we were in a ‘Black Mirror’ episode with its offensive remarks​.
4. “Chatbot Future: The Good, the Bad, and the AI”
So, will Instagram’s new chatbot be a triumph in the AI world or end up on the Wall of Bot-Shame? Only time will tell. As we’ve seen, bots can be either hit or miss, but one thing’s for sure: in the world of AI, we’re in for a wild ride!